Privacy Policy

AI Technical Partners ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://technicalpartners.co or use our services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name
• Project Information: Details about your business goals, project requirements, timeline, and budget
• Communication Records: Messages, emails, and other communications with our team
• Payment Information: Billing address and payment details (processed securely through third-party payment processors)

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Usage Data: Pages visited, time spent on pages, click patterns, and website navigation
• Device Information: IP address, browser type, operating system, device identifiers
• Analytics Data: Website performance metrics and user behavior patterns through Firebase Analytics
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience

1.3 Information from Third Parties

We may receive information about you from:

• Analytics Services: Google Analytics, Firebase Analytics
• Social Media Platforms: If you interact with our social media content
• Business Partners: Referral partners who recommend our services

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• Provide consultation and development services
• Communicate about your project requirements and progress
• Process payments and manage billing
• Provide customer support and technical assistance

2.2 Business Operations

• Analyze website usage and improve our services
• Send project updates, service announcements, and promotional materials
• Conduct market research and gather feedback
• Maintain security and prevent fraud

2.3 Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and prevent illegal activities
• Protect our rights and the rights of others

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in:

• Website Hosting: Firebase, Google Cloud Platform
• Analytics: Google Analytics, Firebase Analytics
• Communication: Email service providers for project communications
• Payment Processing: Secure payment processors for billing

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal processes
• Requests from government agencies or law enforcement
• Protection of our legal rights and safety

3.3 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data transmission and storage encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Security Monitoring: Regular security assessments and monitoring
• Secure Infrastructure: Use of secure cloud platforms and hosting services

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services and fulfill our contractual obligations
• Comply with legal requirements and resolve disputes
• Maintain business records for operational purposes

Generally, we retain:

• Contact Information: For the duration of our business relationship plus 7 years
• Project Data: For the duration of the project plus 3 years for support purposes
• Analytics Data: In aggregated, anonymized form for business analysis

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

6.2 Correction and Deletion

• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)

6.3 Communication Preferences

• Opt out of marketing communications
• Manage cookie preferences through your browser settings

6.4 California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide personalized content and recommendations

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites, including our portfolio projects and social media profiles. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions from relevant data protection authorities
• Appropriate technical and organizational measures

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of material changes via email or website notice

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Information